Job Opportunities



While working at iFurn® Stores (formerly Norris Enterprises) employees find that we have a very enjoyable work atmosphere. They also comment about wonderful benefits offered to employees.
Here are some of their comments: [Employee Comments]

We are currently hiring for the following positions:

Customer Care Sales Associate

Position Available:
Customer Care Sales Associate
Job Description:
  • Answer incoming phone calls.
  • Responsible for utilizing customer service, negotiation and sales skills to identify sales/retention opportunities, answer questions and overcome objectives with the purpose of selling products on line.
  • Communicate via telephone or email with customers regarding available products online for purchase.
  • Gather information or do research per customers request in a timely and efficient manner through utilization of catalogs, training or MFG’s reps
  • Provide timely and accurate information to incoming customer status and product knowledge request
  • Provide timely feed back to the Call Center Manager regarding service failures or customers concerns
  • Work with Call Center Manager to obtain daily, weekly and monthly goals
  • Pass along any information that you may glean from a customer in regards to product they would like to see, services that the company needs to add.
  • Inform management of the success and failures that your customers share with you from our outside vendors.
  • Attend additional product knowledge training seminars
  • Work with manufactures
  • Perform any other duties as requested of you by the Call Center Manager or upper level management.
    • Job Requirements:
  • Customer focused
  • 6 Months call center experience
  • Sales focused
  • Computer skills, typing proficiency 25+ WPM
  • Great communication skills
  • Positive attitude
  • Team focused
  • Strong written and verbal skills – including grammar, English, spelling and composition.
  • The ability to multi task
  • Excellent organizational skills
  • Strong follow up skills
  • MUST BE Available nights, weekends and holidays

     

    Organizational Behaviors:
  • Team player
  • Self starter
  • Communication
  • Integrity
  • Positive attitude

     

    Physical Requirements:
  • Ability to sit and work at a computer, with a headset on for 8 hours per day.
    • Download Employee Application:
       Application in Microsoft Word
        Application in Adobe Acrobat PDF
    Please submit this application along with your resume and any available examples of your work by email to:

    jobs@iFurnStores.com

    or by mail or in person (M-F 9-5) to:

    iFurn® Stores
    Human Resources
    2081 N. Webb Rd
    Wichita, Ks. 67207

    Once applications have been reviewed, selected individuals will be contacted for personal interviews.

    Norris Enterprises has been voted one of the area's fastest growing businesses six years in a row by the WSU Center for Entrepreneurship and Wichita Business Journal, winning six straight Metro Awards! Come join us and help us grow.

    Tracy A. Norris
    Owner, iFurn® Stores